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Veterinarian Rolls Out Mobile Clinic

Veterinarian Rolls Out Mobile ClinicAgraduate of the Tufts School of Veterinary Medicine put her practiceon wheels out of a desire to more closely serve her clientele. No.Grafton, Mass.

No. Grafton, Mass. [02.24.05] After several years working at small animal hospitalsaround Central Massachusetts, Michelle A. Bianco (V'98) becamedisillusioned with what she felt was the rushed, impersonal attitudeof general veterinary practice. So at the beginning of this year,she decided to make house calls her top priority and launchedthe Mid-State Mobile Veterinary Clinic.

"I wasfeeling more and more like I didn't have the time to give to mypatients that they deserve and that was really bothersome to me,"Bianco told the Worcester Telegram & Gazette.

Bianco, inpartnership with a certified veterinary technician, brings animalcare home to the areas around Leominster, Lancaster, Sterling,Ayer, Harvard, and Shirley. Her services include preventativemedicine, vaccinations, outpatient surgery, acupuncture treatmentand holistic therapy.

"We offera unique service and we're trying to find a niche for people thateither can't travel with their pets for whatever reason or don'twant to travel," Bianco told the newspaper. "A lot ofcats and dogs get very stressed in cars, or people have multipleanimals, trying to get them all in families with children mightbe very difficult, so we're able to go to their door."

While Bianco'sclinic-on-wheels will come to your home, the animal does not necessarilyneed to be brought on board.

"If wedo a routine exam, let's say on a cat or a small dog, we can bringeverything we need right into the house," Bianco explainedto the Telegram & Gazette. "So they don't necessarilyhave to come into the mobile hospital, although it will be there."

The clinicfeatures a wide array of modern equipment, including completesurgical setup, X-Ray machines, ultrasound technology, basic laboratoryfunctions, anesthesia capability and even caging for one-day hospitalizations.

Despite thehigh-tech options and at-home service, Bianco was concerned aboutkeeping the cost of treatment down.

"We'revery competitive and I did that purposely because I want thisnot to be a luxury service," Bianco told the newspaper. "Theonly difference is there's a house-call fee to cover travelingexpenses and that's $25. That's really the only difference."

The shiftin the way she treats animals has been rewarding for the Tuftsgraduate, who finds that the removal from the standard clinicsetting has bettered her as a doctor.

"I foundwhen I go on a house call, I could sit with the owner, sit withthe patient, really talk to them, really handle the patient andbe with her," she told the Telegram & Gazette."I felt in that way I was providing much better care thanI could in a hospital setting. And I really enjoy that one-on-onecontact. I really want to get to know my patients really well."









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